A waterless diffuser uses nebulising or cold-air technology to break a fragrance oil into a fine mist without heat or water, so the scent stays true to the oil and there’s no water residue to clean up.

It atomises the fragrance oil directly using air pressure rather than heat or water, which preserves the scent’s character and avoids the residue some water-based diffusers leave behind.

Airmate scent oils are designed for ambient home and business diffusing. As with any fragrance product, run your diffuser in a ventilated space and keep bottles out of reach of children and pets.

A humidifier adds moisture to the air. A waterless diffuser like Airmate’s range disperses fragrance oil only, with no water or humidity effect.

Most rooms notice fragrance within a few minutes, with full, even coverage building over roughly 15-30 minutes depending on your intensity setting and room size.

Pro Mate covers up to 500m³, the largest in the range, followed by Lite Mate (300m³) and Core Mate (200m³).

Core Mate, at under 34dB – quieter than the rest of the Airmate range.

Home Mate and Duo Mate use Bluetooth control, Core Mate adds a physical remote, and Lite Mate and Pro Mate use smart PCB control without an app.

A single diffuser is rated for one room or open area up to its coverage limit (200-500m³ depending on model). For whole-house coverage, most customers run one diffuser per main living area.

Home Mate suits bedrooms and living rooms up to 50m³. Pro Mate is a higher-output unit built for offices, retail and clinics, covering up to 500m³.

Not currently – the Airmate range is built for home and business interiors. Lite Mate’s compact wall-mounted design is the smallest option in the lineup.

From LKR 18,000 (Lite Mate) up to LKR 80,000 (Core Mate), depending on the model.

Yes – Airmate accepts Mintpay and Koko, both interest-free instalment options available at checkout.

Yes. Estimated delivery is 1-2 business days in Colombo and suburbs, 2-3 days in the Western Province, 2-4 days to other major cities, and 3-5 days to remote areas.

Orders can be cancelled before dispatch; once shipped they can’t be cancelled. Contact us as soon as possible if you need to make a change.

Unused diffusers in original packaging can be returned within 7-14 days of delivery. Opened scent oils are non-returnable for hygiene reasons.

Most customers get 4-8 weeks from a bottle at moderate daily use, depending on your intensity setting, room size and how many hours a day the diffuser runs.

Wipe the housing with a dry cloth and avoid submerging the unit in water. See our diffuser cleaning and maintenance guide for model-specific steps.

Enable Bluetooth on your phone, put the diffuser into pairing mode, and select it from your device’s Bluetooth list.

Contact us within 48 hours of delivery with photos of the damage and we’ll arrange a replacement or refund after inspection.

Yes – defective or damaged items are eligible for replacement or refund. Contact us with your order details to start the process.

Pro Mate’s 500m³ coverage and smart PCB control suit most retail and salon spaces. See our For Business page for guidance on choosing the right setup.

Yes, with attention to ventilation and avoiding strong scents near food preparation areas. Lighter, food-neutral scents like citrus or mint work well in F&B spaces.

For large properties, HVAC-connected systems and scent strategy services, our sister company Aerix (aerixlk.com) specialises in commercial scent marketing.

Contact us directly to discuss bulk or multi-location orders.

Generally yes, with some precautions – see our full guide on diffusers around kids and pets, especially for cats.

Most Airmate scents are suitable for family homes. Keep diffusers out of reach, use lower intensity settings in nurseries, and ventilate the room.

Defective or damaged units are covered for replacement or refund under our Refund and Returns Policy. Contact us with your order details.

Hotel Collection oils (LKR 9,500, 50ml) are inspired by the ambiance of well-known hotel brands. Regular Scent Oils (LKR 2,250-4,500) are Airmate’s standard fragrance range in 50ml and 100ml sizes.

Airmate diffusers are designed and tested with Airmate scent oils. Using other oils may affect performance and isn’t something we can guarantee results for.

Order directly at airmatelk.com with island-wide delivery, including Colombo and suburbs in 1-2 business days.